Professional Development: Communication courses & call center training
Recently,
Management Consulting Firm Accenture asked top executives to
rank which 3 skills are most valuable to their success in business: 61%
identified communication skills followed by 40% technical and 30%
analytical skills. Communication skills training is the fastest, most
effective way to help boost your team's performance and SpeechSchool.TV
is the world's leading provider, delivering online communication courses to tertiary
institutions, large organisations and thousands of individual learners
worldwide.
Communication courses:
1.
The
Master Speaker Program is an online video training course that
focuses on how you speak. It provides a cost
effective way to ensure staff can speak clearly with a neutral accent,
be understood quickly anywhere in the world and be respected.
2. The
Master Communicator
Program is an online video training course that focuses on
what you say. The course is based on proven techniques
used in multi-million dollar TV campaigns and is taught by a top ad
agency Creative Director. It teaches you how to
structure, write and communicate messages that will be memorable!
These two communication
courses can provide professional development for your employees and help
them reach
their full potential. Starting from just $29.95 (£19.95) per month per
participant, they are also a very economical training and development
option that your staff will enjoy!
SpeechSchool.TV offers company-wide enrolment programs and also
licensing agreements for use in other
tertiary organisations where the courses can easily be 'up-sold' or
provided to increase learning outcomes for students.
You can learn about some of the many uses of SpeechSchool.TV courses
below:
Call center training
When call center agents are able to communicate with the
customer in a voice that is respected, the communication becomes more
effective, delivering better outcomes.
We have developed a program to reflect the most neutral,
preferred and effective mode of English speech: The
Master Speaker Program can help to achieve clearer pronunciation and
speech for all staff. It teaches Standard English
pronunciation.
Throughout international call
centres, studies show that Standard English has the
lowest rate of errors and highest level of customer preference worldwide.
 Presentation and sales skills
The Master
Communicator Program offers a very economical way to ensure staff
are trained in professional presentation, sales and communication
skills. The course provides employees with the confidence
they need to persuade and influence.
Not only does the course cover voice skills it also deals with Public
Speaking, Effective Communication, Interview and Negotiation Skills,
Sales Presentation Training, Body Language and much more. It is
the ultimate presentation training course!New migrant employee training
Although migrant employees may have an excellent level of English, a
different accent can at times impede communication, particularly where
that accent is heavy. SpeechSchool.TV offers the
Master Speaker Program
to help speakers achieve the most neutral form of English
possible and achieve clarity.
Get a quote on your communication training needs now:
Fast Free Quote:
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